Your Voice Matters to Us

How to Share Feedback

If you have feedback, we encourage you to speak to a member of our team during your visit. Many concerns can be resolved quickly and we are always happy to help. You can also contact us at any time and we will be pleased to assist. As part of our partnership, feedback is managed through Paediatric Diagnostics to ensure a smooth and consistent process.

If Something Isn’t Quite Right

We understand that sometimes things don’t go as expected, and we want to put that right. If you have any concerns about your child’s care, please let us know. Our team will listen carefully, take your concerns seriously, and work with you to resolve them as quickly as possible.

You can contact us by:

• Email
• Telephone
• Speaking to a member of staff

Our aim is always to provide a positive and supportive experience for every family we care for.

Hearing from Other Families

We are proud of the feedback we receive from families we support. You can read verified patient reviews through Paediatric Diagnostics below: Read Reviews